Contact Details

holiday@torbay.gov.uk
Tel: 01803 211 211

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Terms & Conditions

Use of the Website
The use of this website is at the visitor's or user's own personal risk. Torbay Development Agency/Torbay Council does not warrant the content, accuracy or veracity of any material or other information on the website nor does it warrant that the information on the website is free from errors, faults, viruses or other computer or data-corrupting or data-damaging material.

Torbay Development Agency/Torbay Council does not accept liability for any claim, loss or damage, whether direct, indirect or consequential, for any errors or omissions in the information or from the use of the information on this site or accessed through this site.

Complaints
Complaints regarding the website should be made in the first instance to Torbay Development Agency either by email to tourist.board@torbay.gov.uk or in writing to the following address:

Torbay Development Agency, English Riviera Tourist Board, 5 Vaughan Parade, Torquay. TQ2 5JG

Information Privacy Statement
Information supplied to Torbay Development Agency by you will be held securely on a database in accordance with the Data Protection Act 1998 and in addition to being used to contact you with information about your particular travel interests, may be used for statistical analysis. None of the reports generated will identify individuals in any way.

Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested. You have a right to request a copy of your personal details at any time to check the accuracy of the information held. If you wish to do this, please write to: The Data Protection Officer, Torbay Council, Town Hall, Torquay, Devon. TQ2 5JG

Torbay Development Agency will not sell, trade or rent your information to others unless you have given us your permission. When we do receive your permission, the information will be shared only with carefully chosen, reputable and trustworthy working partners/third parties.

We guarantee that any information supplied to us will be treated in the strictest of confidence.

If you indicated that you do not wish to be included on our database, Torbay Development Agency will retain your data for statistical purposes only.

From time to time we may also wish to contact you in association with carefully selected travel partners whose products and services are relevant to you. If you do not wish to receive information from such companies, simply tick the boxes on the registration form.

If you sign up for a subscription e-mail service, we will hold the information you have provided for as long as you require access to the service requested. If you inform us that you wish to cancel a subscription we will remove you from our mailing list and your details will be deleted from our records.

To assist your navigation of this web site and our prevention of fraud we may send 'cookies' from this web site to your computer. We do not obtain personal data from your computer or gather personal information about you unless you personally give information to our server.

Copyright
Unless otherwise stated, the copyright and any other rights on all material on this site are owned by Torbay Development Agency. Users are permitted to print and download extracts from this site, but under the following lines:

- Use of documents and related graphics on this site are for information and/or personal use only.
- Any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal use.
- No document or related graphics on this site are to be modified in any way.
- No part of this site may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without Torbay Development Agency's prior written permission.

Disclaimer
Torbay Development Agency has taken every care in the preparation of the content of this website. All information and materials that this website contains are provided by Torbay Development Agency in good faith.

All information and materials on this website are for your general information and use only and do not constitute any advice or recommendation. You should not rely upon any information or materials on this website in making or refraining from making any specific decision.

Information on the Web site is subject to change without notice.

Access to this website (including the use of any information or materials on it) is entirely at your own risk. Torbay Development Agency accepts no liability whatsoever.

Web Booking
Please note that the Booking Contract is made between the Customer and the Supplier of the service. (The supplier is not Torbay Development Agency). Please ensure that you check the Booking Conditions carefully at the time of booking - as varying terms and conditions are applied by each supplier.

Links
Torbay Development Agency's Tourism web site may contain links to other websites.

Torbay Development Agency is not responsible for the privacy practices or content of these websites. Any links to other websites does not mean Torbay Development Agency endorses or accepts any responsibility for that site. Please be aware when visiting other sites that Torbay Development Agency has no control over the content of that website.

Please also ensure that you have taken precautionary measures to ensure that any downloads, etc. from these sites are free from any virus.